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Customer Relationship Management (CRM)

Research has shown that the leading factors that motivate enterprises' investment in Customer Relationship Management are:

  • Increasing Revenue
  • Identifying most valuable customers
  • Creating cross-cell/up-cell opportunities
  • Increasing the overall value of the customer base

Enterprise-wide Customer Relationship Management is more than technology; it is a comprehensive business design process. CRM encompasses managing knowledge and the point of contact, integrating the knowledge across the entire enterprise. Industry practices, methodologies, tools and technology help companies improve operational metrics such as time-to-market and close ratios as well as financial metrics such as sales cycles, average selling price and cost of sales. Furthermore, CRM has been proven to improve customer relationships and increase revenues and profit margins. Sun Consulting Group helps our clients achieve there above business goals through our focused portfolio of CRM-related services:

Sun Consulting Group helps clients achieve there above business goals thru our focused services:

  • Marketing and Sales Optimization
  • Database Marketing
  • Campaign Management
  • Customer Analytics
  • CRM solution Implementation




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